Customer Service Representative

Job Title: Customer Service Representative Location: London Job Type: Full-Time   We are seeking a dynamic and personable Customer Service Representative to join our fast-growing sales and marketing company based in London.
If you have a passion for helping customers and thrive in a fast-paced environment, this is a great opportunity for you.
  Responsibilities: Handle customer inquiries and provide timely, accurate solutions via phone, email, and chat.
Assist customers with product information, order issues, and service-related questions.
Maintain a high level of professionalism and empathy when addressing customer concerns.
Collaborate with the sales and marketing teams to ensure customer satisfaction.
Identify opportunities for process improvement and provide feedback to management.
Follow up with customers to ensure their needs are met and their experience is positive.
Requirements: Previous experience in customer service or related roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and work under pressure.
Proficiency in Microsoft Office and CRM software.
A positive attitude and willingness to learn.
Benefits: Competitive salary and performance-based incentives.
Career progression opportunities.
Training and development programs.
A vibrant and inclusive company culture.
If you're ready to bring your customer service expertise to a growing company and make a real impact, we'd love to hear from you!