Customer Service Advisor – Italian We are looking for highly ambitious customer service advisors who aren't afraid to go above and beyond.You'll have a clear understanding of what constitutes great customer service and be able to deliver this effortlessly.
As our employee, you'll be reliable, punctual, and flexible, appreciating that getting the job done well and to the high standards expected will mean being prepared and 'going the extra mile'.And of course, you'll have excellent communication skills – written and verbal.With products which have enjoyed worldwide success, breaking records, working alongside world-renowned brands could be the next step in your career!
The customer service team are dedicated and strive to inspire our customers during their experience with us.
What will I do in the role?
Have a 'can do' attitudeThe first point of contact for all customer queriesBrand ambassador for your clientProvide outstanding customer service across telephone, social media, webchat and emailMake sure the customer is at the heart of every conversation What do I need?
A desire and genuine enthusiasm for delivering excellent customer service ensuring an empathetic approach Outstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customer Strong written and verbal communication skills Works well within a team Confident IT skills Flexibility, professionalism, drive, ambition, and willingness to learn Great attention to detail and highly organised Fluent in ItalianC2 Level of English required Working Hours: Full time – 40 hours per weekBetween 09:00am - 07:00pm Monday to SaturdayStart date - 4th November 2024End Date - 31st January 2025