Customer Service Advisor

Job DescriptionJob role – Service AdvisorLocation – NewburySalary – Dependant on experience (up to £31,000 OTE)I am recruiting for a very fast growing automotive dealership in the Newbury area who are looking for an experienced Service Advisor to join their hugely successful dealership.The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills.Service Advisor job duties include: To Manage all service telephone and Walk-in enquires To meet and greet customers, qualify and identify customer's needs for at vehicle drop-off To progress and update the customer throughout the day To discuss and up-sell additional work to the customer.
Advise, and forward diarised unsold work Carry out inspections where necessary prior to handover to customer To ensure you deliver outstanding customer satisfaction To apply for our Service Advisor role you will need to be able to demonstrate some of the skills that will prove very beneficial in the position, including: TeamworkAbility to multi-taskAbility to work to deadlinesConfident and professional communication skillsHighly OrganisedIdeally have previous experience as a service advisorA good technical knowledge of vehiclesTo have a positive, customer focused attitude and approach to your workTo have a valid driving licence