Customer Service Advisor

Brook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team.
- This role will suit an experienced service administrator with excellent office admin skills Duties Dealing with various customer enquiries via email/ telephone Inputting customer orders on MIS system Manage and organise collections/ deliveries Weekly / monthly Customers reports Day to day tasks within office eg, answer switchboard phone, filing Sampling to customers where required Produce customers Certs / COC's where required Essential Criteria: A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.
At least 1 year's proven experience in an office-based admin role Must be computer literate - good knowledge of Microsoft Office packages A good telephone manner & strong communication skills are required as client liaison is critical to this role.
Must be able to deal with incoming calls regarding customer orders and queries Ability to multitask and complete tasks within defined time frames.
Must be able to work independently as well as part of a team Must be motivated and organised Hours of Work: Monday to Thursday from 08.30 - 5.30pm and Friday from 8.30am to 1pm Salary: Negotiable depending on experience Please send CV to Colleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Skills: Customer Service Communication Rapport Problem Solving