CMG are excited to be working with one of the most prestigious and recognised media brands in the world who are looking to onboard a temporary credit controller in their head office in London.
This is a temporary opportunity so candidates must be immediately available or on short notice and happy to commute into central London 3 days a week.
Key Responsibilities Lead efforts in driving cash collection and reducing Days Sales Outstanding (DSO) / debtor balances.
Identify, track, manage, and investigate overdue customer accounts.
Collaborate with customers to negotiate payment plans and agreements.
Build and maintain strong working relationships with customers, guiding them through the repayment process.
Ensure timely follow-up with customers to guarantee prompt payment.
Utilize SSG/Workday systems to monitor, update, and manage outstanding accounts.
Maintain comprehensive records of customer communications to support individual debtor case management.
Drive dispute resolution and implement strategies to prevent future payment disputes.
Assist in the creation and production of accounts receivable management reports, such as aged debtors and credit/collections reports.
Oversee and maintain customer credit checking and review processes.
Perform various ad hoc tasks, demonstrating flexibility and adaptability as required.
Collaborate with offshore Accounts Receivable (AR) teams by Reviewing and monitoring customer payment histories and credit limits.
Ensuring accurate cash remittance applications.
Overseeing the proper posting of AR activities and entries.
Managing account suspension and reinstatement in accordance with credit policies.
Skills and Experience Excellent written and verbal communication skills, including active listening to engage customers on non-payment issues, clarify reasons for missed payments, and explain payment options clearly.
Strong diplomatic skills for handling sensitive financial conversations tactfully.
Solid bookkeeping and numeracy skills for calculating outstanding balances and payment plans.
Ability to work both independently and as part of a team in a fast-paced environment.
Thorough understanding of financial regulations and best practices.
Extensive experience in Accounts Receivable roles, including cash allocation and payment follow-up.
PLEASE NOTE: Unfortunately, due to the volume of applications we receive we are unable to respond to unsuccessful candidates.
If you have not heard from us within 7 days of sending your CV, unfortunately you have not been selected for the position