Consumer Insight Director (Produce)We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.
Job Details A brilliant opportunity has arisen for an ambitious individual to be directly responsible for the day-to-day relationships, commercial progress and MyWorldpanel rollout of roughly half the clients in Kantar's industry-recognised Produce Team. You will be joining the fastest-growing team in the business, with record client satisfaction scores, a flat hierarchy and opportunities for further growth and development over time. This position would be suitable for an experienced Client Manager.
Main Duties and ResponsibilitiesLead the growth strategy for a portfolio of clients worth circa £2m with the ambition to drive the long-term success of our relationships.Elevate insights to the client base and look to grow our capability footprint, exposing clients to a wider range of services.Own the commercial agreements and lead renewals for the portfolio.Provide day-to-day guidance and long-term development plan to a team of 2.Collaborate with new business team to develop leads and ensure high standard of delivery of projects.Lead the embedding of MWP across your portfolio (both directly and through enabling your team to launch and train their clients).Person SpecificationA track record of achieving high levels of client satisfaction.A track record of growing clients' spend with us.Strong analytical skills and the ability to inspire clients through your insights.Ability to establish and nurture relationships with clients.A desire to coach and develop others.Kantar Benefits25 days holidays plus your birthday off!Option of flexible hybrid working.Employee Assistance Programme.Private Medical & Dental Insurance.Eyecare Vouchers.Life Assurance & Income Protection.Cycle to Work Scheme.Primary and Secondary caregiver leave – enhanced parental leave, inclusive of adoption, fostering, and surrogacy.About KantarAt Kantar, we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay-for-performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion, and creativity to encourage new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and encouraging working environment where people feel included, accepted, and are allowed to thrive in a space where their mental health and well-being is taken into consideration. We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
CountryUnited Kingdom
Why Join Kantar?We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever-shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
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