Job summary The post holder will support the Commissioning & Performance team to ensure that programmes are planned and managed effectively and take a lead in assisting in their successfully delivery.
The Commissioning & Performance team has 3 teams within Acute & Specialised Commissioningo Collaborative Commissioningo Community & VCSE CommissioningThe role will support the organisation in driving change and service / quality improvement as well as ensuring value for money in planning, commissioning and service provision.
Main duties of the job Manage projects which will drive change and lead to service improvement as well as ensuring value for money in planning, commissioning, and service provision.
This will include identifying and if appropriate addressing Support work to realise clinical and service improvements and financial efficiencies.
Support any relevant procurements required to deliver new, changed or updated Production of options appraisals, business cases, service specifications/models, necessary risk documentation and any relevant documentation related to commissioned schemes or change/quality Contribute to responses for complaints, FOI requests and information requests.
About us Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people.
In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes.
These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney.
This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care.
This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.
Job description Job responsibilities Key Working Relationships The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders.
Participate in relevant internal and external working groups/projects, services and initiatives to provide, information and analytical advice and expertise.
Develop and implement data collection systems that will provide accurate and timely data.
Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.
To liaise with other Managers to share best practice.
Functional Responsibilities Project Management Contribute to performance improvement, taking a lead for identified areas where agreed.
Provide coordination of and participate in relevant internal and externalworking groups and provide project advice, expertise and support whererequested.
Provide relevant and timely specialist advice and guidance on own portfolio of projects/function.
Work with members of the Team to investigate the causes of any variancefrom target/plan and proactively contribute to the implementation of solutions.
Management of a risk and issues tracking mechanism and its proactiveresolution and escalation processes.
Financial and Physical Resources Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective.
Responsible for supporting the budget and spend of their respective CostCentre(s) as a Budget Operator.
Evaluate projects/function within identified portfolio for delivery againstfinancial recovery/savings plans through providing sophisticated, high quality project Management Support training and development, through collating and sharing information with the Team on events of interest / work theyve undertaken.
Support recruitment activity across the Team.
Manage staff, undertaking appraisals, recruitment including progressing any disciplinary or capability issues, as necessary.
Information Management Devise and provide improvements to current management information,analysing, reporting and suggesting procedures to enhance decision makingprocesses.
Ensure timely and accurate information analysis and reporting to management on agreed areas of work.
Research and Development Contribute to the development of key performance indicators for thesuccessful assessment of individual and workstream success Delegate aspects of Research and Development activities, collatinginformation, analysing and reporting findings.
Operational Responsibilities Planning and Organisation Contribute to the strategic planning of Team and Locality projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.
Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, inaccordance with system and local priorities.
Contribute to short, medium and long-term business plans, achieving quality outcomes.
Policy and Service Development Contribute to the review and development of existing information management systems and contribute to the development of an integrated approach to service or initiative management.
Develop policies and procedures in own work function with an impact on the wider organisation, as required.
Person Specification Communication Skills Essential Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required Experience of creating and giving presentations to a varied group of internal and external stakeholder Knowledge, Training and Experience Essential Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area Post-graduate degree in Management Studies or equivalent Significant experience of successfully operating in a politically sensitive environment Demonstrated experience of co-ordinating projects in complex and challenging environments Experience of drafting briefing papers and correspondence at Senior Management Team level and to be shared with the public Experience of monitoring budgets and business planning processes Analytical Essential Ability to analyse very complex issues where material is conflicting and drawn from multiple sources Numerate and able to understand complex financial issues combined with deep analytical skills Ability to analyse complex facts and situations and develop a range of options Planning Skills Essential Demonstrated capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly Experience of setting up and implementing internal processes and procedures Autonomy Essential Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
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