NCP is looking for a driven and strategic Commercial Area Manager to oversee the operational performance and revenue generation of our car parks within an allocated territory.
This pivotal role requires a dynamic leader who can devise and execute commercial activities that maximize revenue, while ensuring operational excellence and customer satisfaction.
What We Offer: Birthday Bonus: Take an extra day off to celebrate your special day.
Reward & Recognition Program: Your efforts won't go unnoticed.
Free or Discounted Parking: Your car deserves a good spot too!
Cycle to Work Scheme: Get up to £1000 towards a new bike.
Company Pension: Plan for your future with us.
Death in Service Benefit: Providing peace of mind.
Employee Assistance Program: We care about your well-being.
Key Responsibilities: Revenue Growth: Devise and implement commercial activities to drive revenue performance across multiple car park sites, including local advertising, field marketing, and leveraging partnerships.
P&L Management: Take full responsibility for the profit and loss of the allocated area, focusing on tariff modeling, competitor analysis, and pricing strategies to grow revenue.
Team Leadership: Manage a Commercial Area Sales Executive and work closely with the sales team to meet season ticket targets, KPI performance, and revenue goals.
Partnership Development: Identify and onboard new sites into the territory, securing revenue targets through partnerships, value-added services, and commercial deals.
Operational Excellence: Collaborate with Commercial Operations Managers to drive operational efficiency and maintain high standards across all car park sites, including cleanliness, safety, and customer service.
Competitor Analysis: Monitor and respond to competitor activity to develop strategies that drive business growth.
Customer Service: Work with the Customer Contact Centre to monitor and improve service levels, ensuring a high level of customer satisfaction.
Team Support: Act as an escalation point for operational issues, empowering the Commercial Operations Manager to manage local teams and ensure high standards of customer service.
Qualifications & Experience: Proven experience in a commercial, sales, or multi-site management role with a strong focus on P&L management and revenue growth.
Strong financial acumen and understanding of pricing models, revenue generation, and budget management.
Experience in developing and maintaining business relationships with clients and customers, with excellent negotiation and influencing skills.
Ability to effectively manage teams and work cross-functionally with various departments.
Experience in pricing models, multi-site operations, and commercial deal construction.
Excellent communicator with the ability to articulate financial concepts to stakeholders at all levels.
Previous experience in an operational environment is advantageous but not essential.
Key Skills: Strong commercial awareness with a focus on revenue growth and operational efficiency.
Ability to think strategically and react swiftly to operational challenges.
Exceptional multitasking and time management skills.
Self-motivated and results-driven with the ability to work independently and manage complex tasks.
Strong analytical skills and attention to detail.
Commitment to professional growth, integrity, and accountability.
Why NCP?
At NCP, we are dedicated to creating an inclusive, dynamic, and supportive working environment.
You will have the opportunity to lead a high-performing team while making a tangible impact on the revenue growth and operational excellence of our car parks.
If you are an experienced commercial leader with a passion for driving results, wed love to hear from you!
Apply now to join the NCP team and make a difference in an exciting, fast-paced environment.
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