NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best.
To this end, NHS Scotland welcomes applications from all sections of society.Who we are:NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.
In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful.
You will be required to work collaboratively in a safe, caring and respectful way.To find out more about NHS Ayrshire and Arran please visit our website - Position:An exciting opportunity has arisen for a Clerical Officer based at University Hospital Ayr.What you will do:You will provide a clerical service to clinicians throughout the division, ensuring that procedures are in place to initiate and maintain accurate and up to date patient case records to support clinical care; administration of all out-patient appointment systems and waiting lists, facilitating equitable access to specialties across the division.Your duties will include the maintenance and filing of patients confidential records, recording patient related data, admissions and booking out-patient appointments using the computerised Patient Management System, in addition to providing reception services, answering telephones and relaying messages.For further information on the role please click the link below to view the job descriptionKnowledge, training and/or experience required to do the job:EssentialCandidates should possess SVQ Level 2 in administration or equivalent qualification or experienceExperience working within an administrative environmentKeyboard / PC SkillsExcellent Communication SkillsDiplomacy and sensitivity when dealing with patients, staff, and members of the general publicDesirableECDL or equivalentExperience of working within a Health Records environmentAbility to work within a team environmentGood organisational skills and ability to manage prioritiesFor further information on the requirements for the role please click the link below to view the person specificationHours: 17.61 hours per week.Week 1Tuesday – Thursday4pm – 11pmWeek 2Friday – Sunday4pm – 11pmWeek 3Rota days offWeek 4Monday4pm – 11pmWeek 5Tuesday – Wednesday8am – 3.46pmSunday8am – 4pmWeek 6Monday – Tuesday8am – 3.46pmFriday – Sunday4pm – 11pmWeek 7Wednesday – Friday8am – 3.46pm