Job Title: Claims Handler Location: Aylesbury Contract Details: Permanent, Full Time Salary: £22,500 - £29,500 per annum, depending on experience Benefits & Perks: 22 days holiday allowance plus bank holidays Quarterly bonus scheme based on attendance, compliments, and business performance Support for professional development, including paid training for CERT CII certification with a £1000 salary increase for qualified individuals Pension scheme Monthly award recognition and prizes Company events throughout the year, including a Christmas party, Christmas gifts, and raffles Opportunity for career progression As a Claims Handler, you will be responsible for the following: Act as the main point of contact for customers and clients, ensuring clear communication via phone, email, and associated client systems Adhere to service level agreements (SLAs) on all claims Authorise property insurance claims Update job records accurately using our client's systems Handle low-level complaints Ensure supply chain compliance and review supplier estimates and invoices for accuracy Utilise recommended price tables, digital photos, questioning techniques, and policy documents to determine the appropriateness of estimates Conduct final audits of claims, including account reconciliation, prior to closing Essential: Excellent communication skills with the ability to communicate clearly and effectively with customers, clients, and colleagues Strong attention to detail Proficient computer skills Desirable: CERT CII certification or willingness to obtain certification Experience working with insurance claims or in the property services industry Strong negotiation and problem-solving skills Previous experience in claims handling or a related field Adecco is a disability-confident employer.
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If you would like to apply for this wonderful opportunity, please contact Adecco Aylesbury or apply via this job site!
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