Business Development Specialist Vacancy
Cogent have an exciting opportunity for a Business Development Specialist to work as part of a team to generate interest in Cogent's Commercial courses and consultancy portfolio, leading to customer meetings, sales and bookings.
This area of Cogent delivers industry led safety and compliance short courses and consultancy to Employers who operate high hazard / regulated sites.
We provide best in class commercial short courses and consultancy support that address safety culture and behaviour in high hazard sites to ensure they are safe and meet regulatory requirements.
Providing first class quality customer interactions to help to achieve sales in line with company targets, you will work as part of a team to contact customers following marketing campaigns; website enquiries; Full time permanent role
Pension – employee contribution 6% Life Assurance 28 days holiday plus 8 bank holidays (FTE) Birthday off work Opportunity to buy-back 5 extra days annual leave (FTE) Optional Private Health Care package Hybrid working with the requirement to be in the Newton Aycliffe office 4 days per week Employee Assistance Programme Bonus Scheme Annual Values Awards Long Service Awards Annual Company Events Gym Discount Access to Training & Development Opportunities
To work as part of a team to ensure that Business unit sales targets are met, customer relationships are maintained and that excellent customer service is achieved
· To use the Company CRM, lists of current customers and enquiries from the website to contact customers following marketing campaigns, events and inbound enquiries to gain interest in bookings/sales for Courses and consultancy
· To work with the Course Booking Manager to understand the course and consultancy offer content and usp's and how courses are to be delivered, targeted and populated
· Utilise social media in line with company policy to engage employers and generate sales
· Work within the operations sales team to help to understand the customers, including;
Maintenance of the customer contact and relationship management systems, ensuring accuracy at all times
· Attendance at exhibitions, conferences, trade shows manning Academy/Cogent stand when necessary
· Support the production of regular sales reports
· Assist in general administration duties when required in order to meet KPI's and targets.
Key Performance Indicators
· Experience in working in a business development/ sales team/sales environment
· Previous experience of achieving KPI's and targets in a business development environment
· A creative approach to customer engagement, with innovative approaches to maximising potential sales
· Demonstrated ability of using CRMs' and other office products an advantage
· Willing to travel to external sites and attend events out of hours (usually only 3 or 4 times a year)
· Cogent is an inclusive employer and we value the diversity our workforce brings.
Cogent is committed to Safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Please complete the Candidate Information Sheet and send together with a letter of application and your CV by 31 st January 2025 outlining your suitability for this post and how you would ensure success.
If you have additional needs that you would like us to consider during the application and interview process please contact Denise Bentley on 01925 515222 to discuss ways that we can support your application.
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