Biopharma Account Manager

The Opportunity: Avantor is seeking a dedicated and motivated Biopharma Account Manager to enhance our Account Management team.
This role involves maintaining strong relationships with clients by visiting customer sites throughout the Midlands territory.
This role will be hybrid with the combination of both home office and field based.
You will have the opportunity to partner with customers and internal teams to develop beneficial solutions for their businesses.
Building and maintaining clients trust through transparent and continuous engagements throughout projects.
If you are passionate in sales and the idea of helping others though a high valued customer service.
- let's talk!
The team Avantor's Biopharma Account Management team consists of five exceptional individuals dedicated to maintaining strong relationships with our clients.
They focus on ensuring customer satisfaction, retention, and business growth, while managing a diverse portfolio of customers in the pharmaceutical industry.
What we're looking for Education: BA/BSc or equivalent essential is required Experience: 3+ years of experience in a complex sales environment, where multiple clients are involved in the purchasing decision and there is a solution based selling approach plus 1 year leadership experience Business-to-business sales experience A good understanding of company' products, promotions, services- and solution offerings for customers Broad understanding of Pharmaceutical Product & Service portfolio Languages: Fluent in English (oral and written) is required, preferably 1 more language Ability to take content and structure it in a way that is most appropriate for the audience and objective Ability to develop mutually beneficial relationships and drive strategic conversations with Customers Communication skills Organisational skills Analytical skills Time management skills and the ability to work independently Proactive, Inspirational and Team Focused Collaboration Tool: Office 365 experience is required, C4C, PowerBI & Clickview are desirable Full UK driving license How you will thrive and create an impact Relationship Development: Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships.
Add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their business.
Provide higher and differentiating value not by what you sell - but by 'How' you sell.
Targets: Meet/exceed IOP for sales and margin.
Develop awareness / sales in Avantor Focus Product range to increase margin.
Visits: Achieve a minimum of 10 customer visits per week.
Strategy Implementation: Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs).
Implement agreed strategies across defined accounts while maintaining and developing existing business.
Business Development: Drive new and existing opportunities by managing territory appropriately to maximise number of customer visits.
Forges strong relationships with customers through regular site visits/meetings in order to understand customer needs and further develop the business.
Understand customer profile, be able to identify trends and opportunities that will generate sales.
Develop a rapport and provide excellent customer service to your customers Utilise VWR Resources: Utilise local and global internal (cross-functional) and external contacts to help achieve targets.
Utilise VWR CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales.
Planning/Forecasting: Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness.
#LI-remote Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career.
Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better.
It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle.
It enables medical devices that help a little boy hear his mom's voice for the first time.
Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success.
At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.
Apply today!
EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor.
We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
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