Job summary Biologics CoordinatorFull Time - PermanentAre you passionate about providing exceptional support in the administration of high-cost biologic therapies?
An exciting opportunity awaits you to become a vital member of our multidisciplinary team, dedicated to delivering high-quality care to elderly rheumatology post holder will work as part of a multi-disciplinary Point of Delivery team (POD), and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed in a timely manner.
The post holder will also act as the point of contact for patients regarding all administrative issues relating to the patients' pathway of careProposed Interview Date - 13th December 2024 Main duties of the job As a Biologics Coordinator, you will manage the administrative processes associated with biologic treatments.
Working closely with consultants and the medicine administration team, you will oversee the initiation and continuation of funding pathways for these complex therapies.
Acting as the primary point of contact, you will address queries from patients and colleagues, ensuring a seamless care journey.
Key responsibilities include: Coordinating effectively with pharmacy, clinical, and multidisciplinary teams for prescription management and patient tracking.
Maintaining accurate data and patient records to support ongoing and future treatments.
Monitoring patient invoices and consumable orders, raising any concerns with lead specialist nurses and consultants to ensure optimal resource use.
Organising and managing your workload to meet tight deadlines, thereby supporting clinical staff in providing efficient and timely care.
We are looking for a proactive and organised individual who is committed to enhancing the patient experience.
If you have strong communication skills and the ability to coordinate across various healthcare teams, we encourage you to apply and be part of a team dedicated to delivering top-quality care.
Join us in making a meaningful difference in the lives of patients receiving advanced rheumatology care.
About us Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust.
Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London.
We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes.
Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we're no exception.
But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve.
Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.
As well as offering access to a range of core skills training and professional development.
Job description Job responsibilities ***Please see the attached supporting document which contains more information about the role in the job description and person specification** Person Specification Qualifications Essential NVQ Level 4 in Business Administration/Customer Care or equivalent experience Educated to GCSE/ O level or equivalent including Grade C or higher in Maths and English Desirable Evidence of on-going continuous personal development (CPD) and training Experience Essential Knowledge of healthcare administrative systems and processes (Experience of scheduling outpatient appointments and/or admissions) Experience of using full range of IT systems and patient data systems (including advanced understanding of MS Office packages, Cerner/ERS trained) Knowledge of NHS patient pathways - RTT & Cance Experience of prioritising own workload Desirable Experience in working in a multi-disciplinary environment Skills Essential Evidence of being a team player Example of Confidentiality Desirable Experience of customer service in a multi-cultural environment