Are you passionate about crafting the perfect cup of coffee?
Do you thrive in a dynamic team environment where attention to detail and exceptional service are celebrated?
If so, we have an exciting opportunity for you to become a vital part of our team at Charlotte Street Hotel.
At Firmdale Hotels, we pride ourselves on creating unique and vibrant spaces that redefine the luxury hospitality experience.
With a collection of boutique hotels in prime locations across London and New York, we are dedicated to delivering unparalleled service and unforgettable moments to our guests.
As a Barista at Charlotte Street Hotel, you will be at the heart of our Food & Beverage operation, creating exquisite coffee and hot beverages for our discerning guests.
Responsibilities: Crafting a variety of coffees and hot beverages with precision and consistency.
Working collaboratively with our team to ensure seamless service during peak hours.
Managing multiple orders efficiently, maintaining quality and presentation standards.
Providing warm and attentive customer service, exceeding guest expectations with every interaction.
Demonstrating a keen eye for detail, ensuring each beverage is prepared to perfection.
Sharing your passion for coffee and hospitality with guests and colleagues alike What you Need: A keen willingness to work collaboratively as part of a team, supporting your colleagues and contributing to a positive work environment.
The ability to handle multiple orders efficiently, maintaining composure during busy periods.
A commitment to delivering excellent customer service, going above and beyond to ensure guest satisfaction.
A passion for detail, with a meticulous approach to every aspect of your role.
Enthusiasm and energy, bringing a positive attitude to work each day.
What We Offer: Hourly rate of £14.50 - £15.60 inclusive of service charge.
Access to Wagestream our financial wellbeing app.
Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved.
To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year – Helle Jensen – Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Food & Beverage Manager of the Year Finalist - Pedro Paulo -Hotel Cateys 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we'd love to hear from you!
Apply now to join our passionate team and be part of something extraordinary.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.