Job summary Are you passionate, enthusiastic, well organised and wanting to make a difference?
If the answer is yes then we would love to hear from you.We are looking for a motivated and passionate individual who wants to work as part of the Ear, Nose and Throat Department to help provide exceptional care to patients accessing services in Harrogate & District NHS Foundation Trust.This is an exciting post providing audio typing / admin support for our Consultants and other members of the team.
Main duties of the job Your main role is to provide comprehensive organisational and administration support to the Consultant team as well as communicating with parents/carers and external services.The role involves dealing with telephone calls, which may be sensitive in nature, from clients and external agencies and communicating information to the relevant clinicians, providing administration support to the team and wider team and the typing of clinic/admin letters.We strive for excellence in supporting patients accessing our services in HDFT, in this role you will help to maintain efficient, effective relationships between clinical teams, clients and administration services.The ability to use your initiative is essential.
You will appreciate the need for complete confidentiality with regard to Data Protection in respect of patient details and relating to the welfare and treatment of patients and staff at all times.You will be a team player, have excellent communication skills and be a proficient typist with good IT skills.
About us At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff.
We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition AwardsEmployee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
No matter what role you join us in at #teamHDFT, you can be assured of a warm welcome.
We have recently faced huge challenges due to Covid-19 yet our teams always show professionalism of the highest standard, putting patient care at the centre of everything we do, whether they are working in our hospital services, providing support to clinical services or in our community teams.
Job description Job responsibilities For further information on this position please see the Job Description and Personal Specification attached.
If you have any questions, please contact Clare Collins on or 01423 553161 Person Specification Qualifications Essential 3 GCSEs or equivalent including English, at Grade C or above Demonstrable working knowledge of Microsoft packages including Word Desirable RSA II audio typing or equivalent Experience Essential Previous recent experience working in a clerical/administrative role Desirable Audio Typing Experience Knowledge Essential Excellent verbal and written communication skills Ability to work under pressure to meet tight deadlines in a busy environment Desirable Knowledge of medical terminology