Assistant Reception Manager

Details of the offer

THE NICI , a destination hotel in Bournemouth, continues to grow at pace and is looking for fresh, exceptional talent to join its growing team.
Since its launch in summer 2022, THE NICI is already being recognised as one of the UK's most exciting new hotel concepts, with accolades including  The Times Top 100 Places to Stay - 'Best Seaside Hotel for 2023' .
Set on an enviable spot on the South Coast, with £20m investment?so far, THE NICI has transformed Bournemouth's accommodation landscape with 84 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and?indoor cinema, as well as inspiring meeting and events spaces.
Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.
The role… We have a superb opportunity for a Assistant Reception Manager to join the team.
You will be required to ensure every guest receives the ultimate in customer service.
You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting.
A minimum of 3 years' Front Office experience is required at Supervisory level or higher.
What's in it for you….
At THE NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team.
Here are just some of the benefits you will receive upon joining the crew: • Excellent progression opportunities within the NICI Hotels Group • Individual and bespoke career and progression pathways • Competitive salary across all roles • Unique on the job training and development with an opportunity for internal promotions within any of our properties • Hotel stay and Food and Beverage discounts across the NICI Hotels Group • Access to an exciting benefits and discount platform • Employee Assistance Program • Stylish, seasonal boutique uniform specially designed for NICI Hotels  • Meals included whilst on duty If you feel you have the skills and ambition we are looking for to join NICI Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!


Nominal Salary: To be agreed

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