Aftersales Manager

Job Description Our client is a busy main dealership who are looking to recruit an experienced and successful Aftersales Manager to run their service department.
This position requires a hands-on approach, overseeing the day-to-day operations of a small team of Vehicle Technicians and front of house.
Aftersales Manager Role: To oversee all aspects of the Service Department operations – circa 4x Vehicle Technician, 2x Service Advisors Reviewing CSI surveys and other measures for monitoring customer satisfaction To challenge and drive the performance of the Service department staff to maximise daily perfoamnce Manage, coach and motivate your team to build long-term staff delight and potential progression Controlling costs for the department Monitoring performance against agreed targets / budgets To control the recruitment process, as required Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
Review Service KPIs on a regular basis to track / monitor performance and identify trends Aftersales Manager Requirements: Previous experience as a Service Manager or Aftersales Manager who is successful in their current position You will need to be a 'leader' of people and an ambassador for the Brand and Dealergroup.
Can demonstrate a stable career path.
In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package Package:Basic Depending on ExperienceOTE up to £40,000 – £45,000Company Pension SchemeCompany CarProgression Opportunities