Job summary Administrators - Band 2Jenner House - ChippenhamPart time 2 posts (1x 34 hrs & 1 at hrs) - PermanentFlexible Working Pattern -Monday - Friday 8am 4pm We are looking for enthusiastic and self-motivated individuals to join our Specialist Services Admin Team.
The roles will be based at Jenner House, Unit E3, Langley Park, Avon Way, Chippenham SN15 1GG.
There may also be opportunities to hot desk from other Wiltshire Health and Care sites.
The post holder will play an important role within the wider admin team to provide efficient and comprehensive administrative support to clinicians and managers.
Duties will include (but not limited to), data inputting, telephone queries, care records management, scanning etc.
Our Specialist Services includes Diabetes, Dietetics, Orthotics, Physio, Podiatry, Respiratory & Speech & Language Therapy.
Main duties of the job We are looking for a compassionate approach to supporting patient care and service improvements.
You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work.
The essential requirements of this post are good telephone manner, high level communication skills and attention to detail.
You will have good organisational skills and the ability to work both independently and as part of a team.
We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.
If you are enthusiastic, have good IT and communication skills and enjoy working in a team then we would like to hear from you.
In return we can offer you a supportive, fast moving and varied job, in an often-busy environment.
Experience of patient administration systems would be advantageous.
We are a busy, friendly team, who would welcome the opportunity to work with a new member of staff willing to contribute to the on-going development of the services we provide.
For an informal discussion please contact: Heather Byrd, Administration Manager by email orphone 07787271763 About us Wiltshire Health and Care provides community based healthservices, enabling people to live healthy independent lives.
Our Vision is to enable people to live independant and fulfilling lives for as long as possible.
We are an NHSpartnership organisation, focused entirely on delivering quality health andcare to the people of Wiltshire - not on making a profit.There has never been a better time to join us.
Communityservices are expanding as part of the NHS Long Term Plan and the population ofWiltshire has never needed the energy, enthusiasm and commitment of ourcommunity-focused teams more than now.
You will join a friendly and supportiveteam who live our values of Quality, Integrity, Partnership and Change, whichwere developed with our staff, patients and carers.If you already live in or near Wiltshire, youll know thatit is a great place to live and work: rolling countryside, bustling markettowns and vibrant city life combined with excellent transport links and goodschools.
If you are looking to move to the area, we offer local employment anda chance to play a crucial role as part of your new community straight away.What are you waiting for?!
Job description Job responsibilities Please see the attachedJob Description (under Supporting Documents) for more information regarding therole and to access the full person specification.
Person Specification Experience Essential Excellent customer service skills experience of working with a range of Microsoft Office packages ( Word, Outlook & Teams) Experience of inputting accurate and timely data onto electronic systems Ability to treat all patient and other hospital information confidentially The ability to communicate basic or sensitive information to colleagues, patients and relatives The ability to work as part of a wider multi-disciplinary team to ensure high quality administration support Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis Responsible for the safe use of equipment and other resources Desirable Previous experience of carrying out general admin procedures in an office environment Previous experience of working in the NHS Additional Criteria Essential Access to a vehicle that can be used for business purposes and hold a full and valid driving licence.
Qualifications Essential Good general education ( GCSE English & Maths) IT experience Desirable NVQ Level 2 in Administration or Customer Care or equivalent experience