Job summary This is an exciting opportunity to join the North West Community Mental Health Team for Older People based at Unither House, Chertsey.
We are looking to appoint a full time band 4 admin/medical secretary.
The position will be located within the Woking CMHTOP in the first instance, but you will work flexibly across the North West CMHTOP administration team to support a wide range of administrative tasks.
You will need to be an enthusiastic, conscientious team player with a "can do" attitude and be able to follow procedures but use your own initiative when required.
Key responsibilities will include providing first rate secretarial support for the consultant, middle grade and junior doctor, taking minutes at the weekly MDT and business meeting, handling referrals and communicating with service users, carers and other health professionals.
You will need to liaise with the rest of the team and work alongside the team's band 3 administrators, providing reception cover where necessary.
Main duties of the job Provide secretarial support to the Woking CMHTOP medical team, Consultant and resident doctors.
Book appointments on the patient record system for clinics and individual consultations, actioning requests generated from the care plan.
Update case notes on patient record system as required Provide day to day supervision and monitoring of workload for Band 3 team administrator.
Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable.
Monitor annual leave requests and sickness absence for manager, as required Extract data from data warehouses when requested Type up reports incorporating graphics and tables as required Answer telephone calls and relay any messages in a timely manner Create bespoke documents for the team, such as leaflets required.
Arrange team events, as required Monitor data quality of administrative input About us Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire.
We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population.
We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.For international travel, both Gatwick and Heathrow airports are nearby.Please note that we reserve the right to close posts as soon as sufficient applications are received.We look forward to receiving your application!
Job description Job responsibilities Suitable for someone whohas a desire to use their administrative and organisational skills and lead others to do the same, in an environment where what you do really makes a difference to the lives of older people needing mental health service input and those who are working to support them.
Please refer to the job description (attached) for detailed description of duties and responsibilities.
Person Specification Qualifications Essential NVQ Level 3/RSA Level 3 or equivalent experience Five GCSEs Grade C or above including English Language Desirable Experience of working in Community Mental Health Team for Older People Good working knowledge of administrative and secretarial processes electronic filing systems and formatting documents/reports Experience Essential Minimum four years' experience working with PC/word processing ; At least two years' experience working at a senior administrative level (NHS experience would be advantageous but is not essential) Desirable Two years' experience in supervising and appraising administrative staff