Job summary *Previous applicants need not apply*Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) provides integrated community and mental health, learning disability and social care services of the highest standard due to our continued commitment to quality and service improvement.
We aim to support people of all ages to achieve the very best they can for their health and wellbeing.
To ensure that we achieve this goal we look to recruit candidates of a high calibre that share our passion for delivering excellent service user care, research and education.If you are looking for a new challenge, enjoy variety in your work, can cope with a fast-paced, multitasking environment, and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs then we want to hear from you.We require a full-time Administrator to work within the Huntingdon Adult Locality Team at Newtown Centre & Fenland Adult Locality Team at Agenoria House, Wisbech primarily supporting the Specialist Nurse Practitioners but also offering admin cover for the Adult Locality Teams at Huntingdon & Fenland.This is not a remote or hybrid-working post, applicants will be expected to work from one of our bases.
Main duties of the job The post holder will be required to provide a comprehensive administrative service within the team, including word processing, organise clinics and associated appointments, telephone work, maintain filing in both paper and electronic records and inputting and updating service user information.As part of this role and if you meet the eligibility criteria there will be the opportunity to complete a Level 2, 3 or 4 Apprenticeship qualification.
As part of the apprenticeship you will achieve a national recognised qualification and gain experience in administration in a health care setting.
An apprenticeship is a framework of qualifications made up of an NVQ, Technical Certificate and Functional Skills in Mathematics and English.
Undertaking an apprenticeship qualification is a great way to progress onto the next step on your career pathway.
About us Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community.
These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values.
As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Regrettably, we cannot offer sponsorship for all our job roles.
If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
**Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications** Job description Job responsibilities Please refer to the attached job description and person specification for full details of responsibilities.
Word processing of all forms of correspondence, reports and summaries that are required by the team.Undertake diary management for clinicians and/or managers, as required.Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.
GCSE grades A-C in Mathematics & English are required for this vacancy.
Person Specification Education / Qualifications Essential Educated to GCE/GCSE standard grade A - C in Maths and English Good command of written English RSA stage II/NVQ Level 2 in Administration or equivalent.
Experience Essential Experience of working in a busy and demanding office/customer facing environment Experience of planning and organising own workload and of staff within own span of control Desirable Previous experience of working in a NHS Office environment Experience in using computer programmes including health care IT systems Skills & Abilities Essential Evidence of customer care skills Evidence of IT skills (MS Office) Ability to adopt an appropriate style and method of communication and deal effectively with people.
Excellent telephone manner Ability to work on own initiative Desirable Knowledge of Data Protection Act.
Knowledge & Understanding Essential Clear understanding of confidentiality and the importance of maintaining confidentiality for patients.
Other Essential Ability to travel to other Trust sites, if required