Job summary About the role here...
This position will be based at our Derby Hub located in Chester Green.
As an Administrator, you will support the establishment of positive integrated management information and administrative systems across the whole service including how information is recorded, collected, used, stored and analysed to ensure that services are aligned to best meet local needs.
You will provide professional information, advice and support to skill mix teams to develop, deliver and maintain effective and standardised information governance systems and excellent customer focused care across service.
Key responsibilities and duties will include: Ensuring excellent customer focused care and services to the public Support cohesive Information Governance systems Assist with the development of administrative standard operating procedures Support the integration of Management Information Systems Assist in the development of digital services Support activity and performance dashboard reports You will share Compass commitment to safeguarding children, young people and adults, promoting equal opportunities and involving stakeholders in the development of services.
A basic level DBS check is required for this role.
Main duties of the job About the candidate here... Are you looking for a role where you can make a real difference to the lives of children and young people across Derby and Derbyshire?
We are looking for an experienced Administrator to help support our Mental Health Support Teams.
You will have all the skills you would expect from an Administrator but most importantly, you will care about children and young people and want to make a difference.
We value diversity at Compass and welcome applications from all sections of the community.
Compass is committed to safeguarding children, young people and vulnerable adults.
All Compass posts are subject to appropriate level DBS checks.
About us About Compass / service here...
Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school aged health programmes and associated prevention as well as treatment and health promotion initiatives.
Benefits We offer a range of benefits including: 27 days holiday + bank holidays, rising to 32 days over time Life assurance at 2 x basic salary 5% contributory pension scheme, increasing over time Family-friendly policies 24/7 Employee Assistance Programme and OH service Enhanced sick pay Excellent learning & development opportunities and career progression Annual performance / salary review Closing Date: Sunday 22nd December 2024 Interview Date: Tuesday 7th January 2025 Job description Job responsibilities About the role here...
This position will be based at our Derby Hub located in Chester Green.
As an Administrator, you will support the establishment of positive integrated management information and administrative systems across the whole service including how information is recorded, collected, used, stored and analysed to ensure that services are aligned to best meet local needs.
You will provide professional information, advice and support to skill mix teams to develop, deliver and maintain effective and standardised information governance systems and excellent customer focused care across service.
Key responsibilities and duties will include: Ensuring excellent customer focused care and services to the public Support cohesive Information Governance systems Assist with the development of administrative standard operating procedures Support the integration of Management Information Systems Assist in the development of digital services Support activity and performance dashboard reports You will share Compass commitment to safeguarding children, young people and adults, promoting equal opportunities and involving stakeholders in the development of services.
A basic level DBS check is required for this role.
Person Specification Qualifications Essential English Language & Maths to GCSE A-C level or equivalent.
Desirable NVQ level 2 Business Administration or equivalent IT Qualification, ECDL Customer care qualification NVQ Level 2 Experience Essential Working in a busy Customer service or Administration environment Desirable Working to deadlines and managing multiple projects Additional Criteria Essential Good Telephone manner Self-organisation and time management skills Work under pressure and able to manage changing priorities IT skills Attention to detail and accuracy Ability to show empathy Good communication and interpersonal skills Able to work as part of a team and willing to help and assist Able to develop, establish and maintain positive relationships with others both internal and external Positive attitude; flexible and adaptable; solution focused.
Be flexible and adaptable to meet business need Has a strong degree of personal integrity.
Able to work all year round and flexibly as part of a team to best meet business need The post could be either in Derby or Chesterfield but candidates must be willing to travel from their base as required Ability to hybrid work and provide additional office cover for leave within the team as and when required