Job summary Provide administrative assistance to the Stroke Pathway Assessment and Rehabilitation Centre based at Beech Hill Rehabilitation Unit.To ensure efficient and effective support to the services.To be the first point of contact for patients and visitors entering SPARC, and to always present a professional and friendly manner.To consistently deliver a patient focused service, which provides good customer service and effective working relationships along the Stroke Pathway.To work closely with the other members of the team to ensure the smooth running of the services at all times.
Main duties of the job To provide a strictly confidential administrative service to the Stroke Pathway Assessment andRehabilitation Centre (SPARC), Community Stroke Service (CSS) and Intermediate Care Beds (ICB).To be competent in the use of Microsoft Outlook, Teams, Word, Excel and PowerPoint as well asTrust systems including SystmOne and Lorenzo.To be responsible for ordering supplies using the in-house ordering system (Integra/Web Basket).To provide administrative support to the Interface office as part of the SPARC/ICB service asrequired, accurately inputting data into Excel spreadsheets and SystmOne.To maintain spreadsheets and databases as appropriate and present accurate information about the services.
About us You will be working for an organisation which values and respects all of its staff and the community it serves.
The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff.
This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post.When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification Qualifications Essential Good standard of general education (including English and Maths) to GCSE level or equivalent.
NVQ / RSA / OCR level lll Typing or Word Processing (or equivalent qualification), or able to demonstrate the equivalent standard of work experience.
Desirable Computer literate to ECDL standard or equivalent Experience Essential Excellent written and verbal communications skills Customer Services skill or equivalent demonstrable interpersonal skills experience Experience in an administration role in a busy office environment Excellent organisational skills including experience of organising events and meetings Desirable Experience of working within an NHS organisation and NHS educational environment.
An understanding of NHS Business functions Skills and Knowledge Essential Able to set-up, use and troubleshoot IT presentation equipment including laptops, projectors and digital event aids such as MS-Teams Proficient working knowledge of Microsoft Office suite, including Word, Excel, Powerpoint, Outlook and Teams Understanding of patient confidentiality Understanding and awareness of health and safety Able to maintain databases Personal Qualities Essential Self-motivated and able to demonstrate initiative Ability to communicate effectively with a range of professionals of all levels on a day-to-day basis Ability to prioritise and organise workloads Conscious of the need for smart appearance, being polite and efficient in order to promote a positive image of the department Desirable Flexible approach to meet the working practice and needs of the department