Accounts Assistant We are a dedicated private mental health service provider committed to delivering exceptional care and support to our patients.
Our team of professionals are passionate about making a positive impact on mental health and well-being.
We have an exciting opportunity for an Accounts Assistant to support the Finance team by managing the upload of Insurance invoices to customer portals and resolving related queries efficiently to enable the invoices to be paid.
Confidentiality, excellent organizational skills and understanding the importance of accuracy and attention to detail are at the heart of this position.
The ideal candidate will have previous experience in a similar role within a high-volume billing environment and will be familiar with financial systems and uploading invoices through Healthcode.
To be considered for the role it is essential that you are educated at A-level or have equivalent qualifications in relevant subjects such as Accounting, Finance, or Business Administration.
Ideally, we are looking for someone that has had previous exposure working in a billings or credit control function for a healthcare business however we will consider all applications with relevant experience.
Key Responsibilities: To upload invoices to customer portals (AXA, Bupa).
This is likely preceded by uploading patient details to the portal to enable the invoice to be allocated to the patient.
To raise and submit queries through customer portals.
Follow up on submitted queries to ensure timely and effective resolution.
Liaise with stakeholders to address issues and provide updates as needed.
Responsible for ensuring all appropriate invoices and credit notes are sent out to our patients accurately on time.
To ensure accurate allocation of payments upon receipt.
Requirements: Ability to work effectively and efficiently through a large volume of transactions.
Proficiency in Microsoft Office applications, particularly Excel for data analysis.
Ability to work through a combined workflow to track which transactions need to be completed and which have been completed.
Attention to detail and a high level of accuracy in processing financial transactions.
Clear and professional communication with customers and internal teams.
Problem-solving skills to resolve queries and discrepancies in accounts.
Ability to work effectively within a team and collaborate with others to ensure workflows are managed effectively.
Demonstrates honesty and reliability in handling financial transactions and sensitive information.
Remuneration And Benefits: 25 days paid holiday (increasing with service to 28 days) plus bank holidays.
A day off for your birthday.
Company events, including Christmas parties and Team building days.
Opportunities to take part in charitable events.
Flexible working opportunities to fit around your personal and family life.
Access to a Wellbeing portal and Employee Assistance Programme (EAP).
Eyecare Scheme/Company contribution towards eye tests and glasses.
This role is a full-time, hybrid role with travel two days per week (Monday and Tuesday) to our head office in Semley, Wiltshire.
Due to the remote location of our office a full driving licence and access to a car is essential.
Next Steps: To be considered for this exciting opportunity, please simply submit your CV.
If you'd like to discuss this role in more detail with the hiring manager or wish to have a copy of the full job description and person specification, please email ****** and this will be arranged.
We're proactively recruiting to this role which may result in the advert being closed early.
All CVs received at that point will be considered.
Equal Opportunities Employer: At Clinical Partners we are committed to creating an inclusive and diverse workplace.
We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic.
We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees.
DBS Check Requirement: Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff.
The successful candidate will be required to undergo a DBS check before commencing employment.