Job Title: Business Account Executive Salary: £25,000 - £30,000 DOE + Benefits Location: Cardiff Job Summary: The Business Account Executive is responsible for cultivating and maintaining long-term business relationships that drive new apprenticeship starts with both new and existing clients.
The role actively promotes a full suite of services across all contracts, working towards monthly apprenticeship start targets and company growth objectives.
Key Responsibilities Specific Duties Business Development : Generate apprenticeship starts through proactive sales activities, including client visits, presentations, networking, email outreach, phone sales, and cold calling.
Client Account Planning : Collaborate with the Business Account Manager to develop account plans with specific targets for client satisfaction, retention, and future sales growth.
Market Research : Keep abreast of market trends to identify and pursue new business opportunities.
Account Management : Lead the full client journey, from lead generation through to onboarding, ensuring client needs are met to foster long-term partnerships.
Target Achievement : Meet or exceed monthly sales and performance targets in alignment with company goals and key performance indicators.
Client Support : Respond to client inquiries, offer aftercare, and maintain regular service calls in a professional, timely manner.
Recruitment Strategy Consultation : Work closely with clients on recruitment and training strategies, including event planning and induction sessions.
Onboarding Collaboration : Partner with the onboarding team to ensure all documentation for apprentice sign-ups is complete and compliant for a seamless start.
Commercial Awareness : Maintain an awareness of local business trends to drive business generation.
Reporting : Regularly report on sales activities, data, and forecasts to support business needs.
General Responsibilities Ensure the security of company assets and adhere to all policies and procedures.
Comply with safeguarding, equal opportunities, and health and safety policies.
Maintain a proactive approach in challenging discrimination and stereotyping.
Participate in training and development programs as required.
Person Specification Essential Experience : Proven success in a target-driven environment with experience in sales, tele-sales, client relationship management, or customer service.
Skills : Excellent interpersonal, communication, influencing, negotiating, planning, and organisational skills; IT literacy.
Requirements : Full driving license with access to own vehicle.
Desirable Fluent in Welsh Knowledge : Familiarity with local labor and business markets, safeguarding, and Prevent policies.
Characteristics Self-motivated, adaptable, team-oriented, able to work under pressure, and enthusiastic.