Account Manager Customer & Sales Management

As an Account Manager Customer & Sales Management you will closely work together with your colleagues and will be responsible for managing and contacting a group of assigned valuable Viking customers.
You will become part of a close-knit team that works creatively and purposefully and constantly wants to score and achieve set KPI and targets.
Responsibilities Regular contact with an assigned portfolio of 300+ relationships.
Guarantee by means of intensive and targeted multi-touchpoint customer contact (telephone, email, social media but also face to face) customer loyalty, with the ultimate goal of realizing long-term relationships and generating more sales; Work consciously, purposefully and focused to achieve a win-win situation for Viking and its relations; Demonstrate distinctiveness by continuously looking for original and creative ways to approach your relations and enter into dialogue.
Decisively to reach the right people.
This is a position with a strong commercial focus, to facilitate the decision-making process; Process every customer contact and relevant customer data in our CRM system.
Prepare quotations in order to achieve sales.
Contribute to the overall targets of the Customer & Sales team and achieve individual targets; Develop potential customers and reactivate existing 'dormant' customers through cross- and up-selling of products and by identifying and meeting customer needs.
Qualifications Required knowledge: Having a good understanding of sales processes.
Good understanding of MS Office and knowledge of CRM systems Required skills: Strong communication skills Being convincing towards internal and external stakeholders, having good organizational skills and being creative.'
Being a team player in a commercial environment.
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