32Hr Supervisor, Kids Footwear, Selfridges Trafford

We offer an unrivalled shopping experience combining the experience of Kurt Geiger, Selfridges and our luxury brands.
Requirements WE NEED YOU TO: Ensure customer service is of the highest standards at all times Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures Protect the Kurt Geiger & Selfridges brand Ensure your area maintains excellent visual presentation which is consistent with company guidelines Be an expert in fashion and latest trends Support management in training and developing team to maximise sales Support in performance management of team Support with floor control Assist in customer queries and complaints to ensure customer satisfaction YOU WILL NEED: Have previous experience in luxury retail within a clientelling and service driven environment Experience at a similar management level To be a customer service ambassador with the ability to drive a unique but memorable customer experience that builds loyalty Proven ability to drive sales and team To be immaculately presented and representative of our luxury/fashion forward brand in every way BenefitsCompetitive basic salaryGenerous comission structureGorgeous shoes each seasonAmazing employee discounts